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Before proceeding, please note the following:
All international sales are considered "Special Order Items" which makes the sale final and non-returnable. We strongly suggest that you check the watch out at a local dealer before placing your order. We do not accept returns from overseas as returning the watch will involve re-entry taxes and duties upon return to the USA.
In the highly unlikely situation that the watch is defective upon receipt we maintain the right to decide if we will repair, replace or refund your money.
We accept international orders online via our secure shopping cart. Depending on your location we accept one or more of the following payment options.
Depending on your country, you may select this method and check out hassle-free via our secure online shopping cart. Selecting this method of payment will incur a verification fee of 2.5% of the purchase. Due to the fact that we have no way of substantiating card ownership on international credit cards, we must bring in a 3rd party verification company to authorize the transaction, and the cost of this process is passed on to the customer. We must deliver to the exact billing address as you receive your credit card bills.
Using this method may require you to supply additional documentation such as: (1) A signed Order Form. (2) A legible copy of the front and back of your credit card. (3) A copy of a recent credit card or utility bill showing the billing address. (4) A copy of photo ID such as a passport or driver's license.
Paying is quick and simple with Amazon Payments. Learn more about Amazon Payments
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This method is beneficial for: (1) Those who cannot deliver to the billing address. (2) Those who are located in a country where our other checkout options are not accepted. (3) Order total exceeds the allowed limit on our other checkout options. (4) Discerning customer who wants the best possible deal.
Our preferable method of shipping is via DHL and FedEx Priority International. We are also able to ship via Express Mail Air Post. All packages are shipped in a well-secured box. All watches shipped are insured for the full value which covers against loss, theft or damage in transit.
|Order Value||Shipping to Canada||To Other Countries|
|Up to $5,000||$50||$70 - $100|
|$5,000 - $8,000||$70||$100 - $150|
|$8,000 and up||$100||$150+|
On some boxes such as the multiple head Orbita Watch Winders, or shipments with multiple items which are large and heavy, we may need to adjust the pricing for shipping. If such is the case on an order you placed we will notify you before we charge you card or request payment. A custom-shipping-quote will be provided once we determined the delivery location and all costs involved.
Prices quoted and billed by Prestige Time LLC. do not include any taxes, duties, VAT or such charges. Prestige Time will charge you for the actual watch and shipping charges only. All other charges (such as taxes, duties and VA.T.) are the sole responsibility of the customer to be paid when the watch clears customs in your country. Usually these fees are demanded prior to delivery and are collected by the courier or your local Customs Authority.
All quoted prices and actual charges are in US Dollars. Current exchange rates may be found at XE.com
Our warranty on watches shipped internationally is generally the same as the Warranty for US customers.
We do understand that the time and expense involved in return delivery to the US can be a great inconvenience. For watches that are covered by the PrestigeTime.com 2 year warranty in most cases we will accommodate the customers as follows: In the unlikely event that something goes wrong with your watch we will mail you the manufacturers international warranty card stamped by the original authorized dealer, and this card will allow you to access the local repair centers for warranty service. We will include clear instructions on the return process to your local authorized agent.
Under very few and extreme circumstances we will require the watch to be return the US for warranty service. This will be the customer's responsibility to return the watch. Return shipping to the customer will be paid for by Prestige Time.
International customers who would like to arrange for delivery to a US address, will be required to complete the following order form which may be faxed to +1-845-357-8320 or scanned and emailed to firstname.lastname@example.org. The order form must include the following documentation:
Please note: Since we are located in NY State, if delivery occurs to a NY State address, we are required by law to collect additional sales tax of roughly 8.75%.